The rules of business are very different in large companies and small businesses. And it’s not just about budgets. It’s also about approaches to marketing. However, there are universal strategies that work for companies of all sizes. They aim to develop the brand as a key factor in long-term growth.
According to marketing expert Les Binet, the first step is to assess your capabilities objectively. Small businesses must clearly define their market position in order to allocate their budgets effectively. This approach allows them to choose a strategy that considers the specifics of the niche and the peculiarities of pricing.
Improving the customer experience, including using interactive tools, plays an important role in branding. This helps build customer loyalty and ensures a long-term effect. Traditional methods, such as discounts and promotions, deliver short-term results, but they may not be effective if the emphasis is on long-term profitability. The best solution is to build consistent customer communications. This allows the brand to underline its uniqueness, which is particularly important in a highly competitive environment.
Experts identify two strategies that can help small businesses turn their size into an advantage:
Focusing on a specific niche eliminates the risk of spreading marketing budgets and allows resources to be concentrated on a particular segment of consumers. This approach helps raise brand awareness and build trust with the target audience, increasing sales.
The 95-5 rule states that only 5% of potential customers are ready to buy at any given time. Yet, to promote effectively, you need to work with the other 95% by increasing brand awareness. One tool that can make this process much easier for small businesses is artificial intelligence. AI-based solutions offer businesses a number of competitive benefits, including:
AI-driven branding is data-driven, making the strategy as effective as possible. That said, it’s crucial to start building awareness early to ensure a competitive advantage.